Welcome to the Previously Owned Treasures – TMD167207 Frequently Asked Questions page.

Find answers to common questions about ordering, delivery, returns, vintage collectibles and more.

If you need further assistance, please contact us at tmd167207@gmail.com.

🛍️ Can I Return My Item?

Yes. We offer a 30-day returns policy for eligible physical items, starting from the date you receive your order.

To request a return, please email tmd167207@gmail.com with your order number.

Please read our full Returns Policy for details about eligibility, return postage and refunds.

Your statutory consumer rights are not affected.

💰 Does the Customer Pay for the Return?

For change-of-mind returns, customers are normally responsible for return postage, provided this was explained before purchase.

If an item is faulty, damaged or not as described, we will follow your statutory consumer rights, including covering reasonable return postage where required.

Please contact tmd167207@gmail.com before returning an item.

📦 How Do You Calculate the Shipping Cost?

Shipping costs are generally calculated according to the item's weight and parcel size.

If the actual postage cost is lower than the postage amount you paid, we refund the difference automatically.

🚚 How Much Is the Shipping Cost?

Shipping costs vary depending on the weight and size of the items ordered.

When purchasing multiple products, the combined weight determines the shipping cost.

Please see our Shipping Policy for further details.

📄 Why Can the Shipping Cost Differ from the Invoice?

Shipping costs may occasionally differ due to packaging requirements, parcel dimensions or the need to send items in separate boxes for safe delivery.

If the actual postage is lower than the amount charged, we refund the difference.

🌿 What Do You Use for Packaging?

We take care when packaging your purchases.

We use new bubble wrap, together with a combination of recycled cardboard and boxes, whenever suitable.

Fragile ornaments, glassware and collectable figurines receive additional protective packaging to help prevent damage during delivery.

🕒 Can I Cancel My Order?

If you wish to cancel an order before dispatch, please email tmd167207@gmail.com as soon as possible, ideally within four hours of placing your order.

If your order has already been dispatched, you may still have cancellation or return rights under our Returns Policy and applicable UK consumer law.

Different cancellation rules may apply to digital downloads where the legal requirements for immediate digital delivery have been met.

📸 Can I Request More Information or Photographs?

Yes, absolutely.

If you would like additional photographs, measurements, condition details or information about an item, please email tmd167207@gmail.com.

We are happy to help you make an informed purchasing decision.

💬 Can I Make an Offer on an Item?

Yes. Many of our product listings include a Make an Offer option.

Where available, you can submit your suggested price directly through the product page.

We will review your offer and respond accordingly.

⏱️ When Will I Receive My Order?

We aim for delivery within 3–4 working days after dispatch, although delivery times may vary depending on the delivery service and destination.

If we become aware of a delay affecting your order, we will contact you.

Please read our Shipping Policy for further information.

🏺 Where Can I Buy Unusual Vintage Collectibles and Gifts Online in the UK?

Previously Owned Treasures – TMD167207 is a UK online shop offering vintage collectibles, decorative ornaments, figurines, glassware and unusual pre-owned gifts.

Our changing selection includes individual finds for collectors, home decoration and gift-giving.

Visit www.tmd167207.com to explore our available collections.

🐈 Do You Sell Hard-to-Find Vintage Figurines and Ornaments?

Yes. Our stock can include collectable animal figurines, decorative ornaments, vintage pottery and other unusual items.

Depending on availability, you may find pieces from makers such as Beswick, Wade and Royal Doulton.

Many products are individual finds, so stock changes regularly.

🦢 Do You Sell Vintage Decorative Glass?

Yes. Our collections can include decorative coloured glass, glass ornaments, bowls, vases and other previously owned glassware.

Please check individual listings for current availability, measurements, photographs and condition descriptions.

🎁 Can I Buy Unusual Second-Hand Gifts?

Yes. Our shop offers a selection of previously owned treasures that may make thoughtful and distinctive gifts.

From decorative figurines and unusual ornaments to vintage collectibles, our products offer an alternative to mass-produced gifts.

🔎 Are Your Vintage Collectibles New or Previously Owned?

Most items in our vintage and collectible ranges are previously owned.

We aim to describe their condition accurately, including any noticeable wear, chips, marks or imperfections.

Please read each product description and examine the photographs before purchasing.

Our wider shop also sells other products, including new items and digital downloads, which are identified in their listings.

📦 Are Vintage Items Carefully Packaged?

Yes. We understand that vintage ornaments, ceramics and glassware can be fragile.

We use protective packaging appropriate to the item to help keep purchases safe during delivery.

🛒 Does Your Stock Change Regularly?

Yes. Many of our vintage collectibles are one-off or limited-quantity finds.

Once an individual item has sold, we may not be able to obtain another identical piece.

We recommend checking our website regularly to discover newly listed treasures.

💻 Do You Sell Digital Downloads?

Yes. Previously Owned Treasures also offers digital products, including printable learning activities and other downloadable materials.

Digital products are delivered electronically rather than by post.

Cancellation and refund rights for digital content can differ from those for physical items. Please refer to the applicable product description and our Returns Policy.

📧 How Can I Contact You?

We are always happy to help with questions about orders, products, shipping, returns or availability.

Email: tmd167207@gmail.com

Website: www.tmd167207.com

Thank you for visiting Previously Owned Treasures – TMD167207. We appreciate your interest in our vintage collectibles, unusual gifts and other treasures.